When calling to schedule a ride, please have all
information pertaining to the transport ready.
This information includes, but is not limited to the following:
Local appointments must be made by noon the business day
before the appointment. Out of town appointments must be made AT LEAST three (3) business days in
The NEMT Program in Allegany County operates
whenever it is safe to do so for our participants as well as our drivers. However, if a State of Emergency is issued,
the vans will not operate until the State of Emergency has been lifted. If roads become unsafe for our
participants/drivers, transports will be cancelled and an attempt will be made to
contact the affected recipients. Some
cancelled trips could be area specific.
If the main roads are passable but side roads are impassable, an attempt
will be made to reach the recipient and give them the option of walking to an
area that is safe for transport or to cancel their ride.
have been closed and there are no transportation services, the recipients will
hear a message indicating that the offices are closed and the anticipated time
offices will reopen. Recipients may also
check local radio stations for weather-related closings.
For more information regarding transportation, call 301-759-5123.
12501 Willowbrook Road, Cumberland, MD 21502
Toll Free Maryland DHMH: 1-877-4MD-DHMH
TDD Disabled Maryland Relay Service: 1-800-735-2258