ePREP is Live! Please visit ePREP.health.maryland.gov to access Maryland Medicaid's ePREP.
Maryland Medicaid's new electronic Provider Revalidation and Enrollment Portal (ePREP) is live! ePREP is the one-stop shop for provider enrollment, re-enrollment, revalidation, information updates and demographic changes. Maryland Medicaid launched a Call Center to coincide with ePREP’s go-live. Automated Health Systems (AHS) will operate the Call Center and ePREP through its subcontractor, Digital Harbor.
- Call Center -- 1-844-4MD-PROV (1-844-463-7768)
- Effective March 1, 2020, the ePREP Call Center Hours of operation are 9am - 5pm Eastern Standard Time, Monday-Friday (closed on state holidays)
- Call Center most frequently asked "how to" questions:
- Visit the ePREP website at ePREP.health.maryland.gov!!
For provider enrollment questions not related to ePREP applications, please call 410-767-5340 or email firstname.lastname@example.org
Maryland Medicaid, in partnership with AHS, will offer live and recorded trainings. These trainings will address ePREP functionality for providers and credentialers. Please check this website for most up to date training schedules.
Webinar Training Topics
General Description: Overview of ePREP Features, including how to access your account, submit a new application, complete a group affiliation, and add documents to your document library.
*Photo ID is no longer a required attachment for an ORP application.
There are two phases of ePREP implementation. Phase 1 includes most solo practitioners, rendering only providers and group practices. Phase 1.1 includes dentists, dental groups, individual and group 1915(i) intensive behavioral health services for children, youth and families, and Federally Qualified Health Centers (FQHCs). Phase 2.1 go-live in August 2018 includes inpatient facilities. Phase 2.2 go-live in September 2018 includes most clinics and other outpatient facilities. Finally, Phase 2.3 go-live in November 2018 includes pharmacies, DMS/DME, laboratory and long term services and supports waiver providers. For a complete list of all provider types in each phase, please refer to the phase-specific provider type lists below:
Phase 2.1 Providers
As of Monday, August 20th, 2018 Phase 2.1 providers should visit ePREP.health.maryland.gov to submit new applications, revalidations, and information updates to the Department.
Phase 2.2 Providers
As of Monday, August 20th, 2018 Phase 2.2 providers should visit ePREP.health.maryland.gov to submit new applications, revalidations, and information updates to the Department.
Phase 2.3 Providers
As of Tuesday, November 13th, 2018 Phase 2.3 providers should visit ePREP.health.maryland.gov to submit new applications, revalidations, and information updates to the Department.