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    Coordination of Community Services

    ​​​​​​​​​​DDA's Coordination of Community Services (CCS) providers assist individuals with intellectual/developmental disabilities and their families in learning and gaining access to resources in their community, planning for their future, and accessing needed services and supports.

    The goal of the CCS program is to promote services that are planned and delivered in a manner that encourages self-sufficiency, health & safety, real community participation, and the individual’s desired quality of life by:
    • Assuring the provision of Targeted Case Management (TCM) services provided to individuals being served
    • Ensuring the needs of the individuals and families are met
    • Implementing standardized competency based training
    • Enhancing Services, Processes, and Policies

    In Maryland, CCS providers fulfill the role of "Targeted Case Management."​ Medicaid Targeted Case Management (TCM) is a service that manages multiple resources for Medicaid members. It is designed to help persons with intellectual disabilities, brain injury, or developmental disabilities gain access to appropriate and necessary medical services and interrelated social and education services. To be a CCS provider in Maryland, a provider must meet training, staffing qualification, and other state and federal requirements for case management/care coordination services, and meet federal criteria for conflict-free case management.

    Conta​​ct Info​rmation

    Central Maryland Regional Office
    CCS lead: 410-234-8250

    Eastern Shore Regional Office
    CCS lead: 410-572-5948

    Southern Maryland Regional Office
    CCS lead: 301-362-5101

    Western Maryland Regional Office
    CCS lead: 240-313-3870​

    ​Find a CCS Pro​​vider

    Resources And Inform​ation

    Training Res​ources


    Comprehensive Assessment

    Individual Indic​​ator Rating Score/Matrix

    Person ​Centered Plan

    DDA M​edicaid Waiver Programs

    Office of Health C​are Quality (OHCQ)

    Policy on Reportable ​Incidents and Investigations (PORII)

    Request​​​ for Change in Services

    Individuals receiving funding from the DDA can request a change (i.e. increase, decrease, addition or deletion) in services at any time as noted in DDA's Eligibility for and Access to Community Services for Individuals with Developmental Disabilities (COMAR 10.22.12.11 D).