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​​​​​​​Maryland AIDS Drug Assistance​​​ Program

​​MAD​AP NEWS


August 11, 2022

On December 4, 2021, the Maryland Department of Health (MDH) experienced a network outage that impacted the MDH information technology systems, including the MADAP client database and network. 

MADAP has resumed normal operations. Please see below for resumed expectations.

  • The 24 hour turn around for access to pharmacy services after eligibility dates are updated has resumed.  

  • We are still working under a 10 day maximum turn around window for determinations. We are developing a receipt notification system for those who send documents via mail and fax. Documents received via email will receive an email notification acknowledging receipt of documents sent.

  • All MADAP fax lines are operational. 

  • Annual recertification documents have resumed normal mail out schedules. All recerts are mailed by the 15th of the month prior to eligibility end dates. Ex. for an eligibility end date of September 30, the recert document will leave the MADAP office no later than August 15th.

  • Annual recertification is now a pre-populated one page document. You may access a blank version of this document here. Supporting income and residency documentation is required to be returned with the one page recertification document. 

  • Any new MADAP client that was using a temporary MADAP ID should now have a permanent MADAP ID number. Please contact your assigned eligibility specialist if you have not received your permanent MADAP ID. 

  • We have resumed mailing out insurance premium payment receipts weekly

  • If you have a specific pharmacy issue and are transferred to a pharmacy specialist who is unavailable, please leave a message for them. Do not call the main line back. 

 

We appreciate your patience, understanding, flexibility, and more than all, your encouragement as we worked through this matter. Please continue to check our website for the most current information on MADAP operatio​​ns and new and upcoming training

If you would like to be added to our listserv to receive these notices directly, please contact lauren.collins@maryland.gov.  ​

For any questions or concerns that you may have, please contact the MADAP office at 410-767-6535 or send us an email to client.services@maryland.gov.​ We are available from 8:30am - 4:30pm Monday through Friday. Walk-ins accepted until 4:00pm.


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The CDC has released considerations for Monkeypox for people living with HIV. Please see the link here for information.




 MADAP Training

​​MADAP: Partnership in Client Services

The Maryland AIDS Drug Assistance Program (MADAP) ensures that people living with HIV/AIDS in Maryland have access to the medication they need to stay healthy. MADAP is a statewide program and is funded primarily through the Ryan White CARE Act. MADAP pays for medications for eligible clients with no insurance and helps clients with insurance by paying for eligible co-pay and deductible costs so they can get their medication.

MADAP: Partnership in Client Services is a comprehensive training series from Alive! Maryland that lays the groundwork for understanding and applying MADAP and various essential sub-topics. This training series is entirely self-paced and online ⁠—  participate on your own schedule and revisit the material as needed.

This training is designed for HIV case managers, community health workers, and other HIV care providers.


To enroll in MADAP: Partnership in Client Services, visit AliveMaryland.org/Training/MADAP.




​MADAP Program

MADAP ensures that people living with HIV/AIDS in Maryland have access to the medication they need to stay healthy.

MADAP is a statewide program and is funded primarily through the Ryan White CARE Act.

MADAP pays for medications for eligible clients with no insurance and helps clients with insurance by paying for eligible co-pay and deductible costs so they can get their medication. The list of medicines covered by MADAP (the MADAP formulary) includes a wide range of medications used to treat HIV infection, opportunistic infections, and complications of HIV infection or related conditions, including all anti-retroviral therapies approved by the U.S. Food and Drug Administration.
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The Prevention and Health Promotion Admin (PHPA) administers MADAP, which currently serves on average 5,900 clients each month. Clients approved for MADAP must re-apply for the program annually. Clients enrolled in MADAP can use MADAP to receive their medications at any of the approximately 1,636 pharmacies that accept Maryland Medical Assistance (Medicaid).

To qualify for MADAP services, a person must meet the following criteria:

 
All complete MADAP applications are reviewed and processed to determine eligibility. Eligibility determinations for complete applications are made within 5 business days of receipt. If a client needs medications immediately, MADAP has 1 program for short-term assistance. See our MADAP Forms page for our TAP application.    
 
Pharmacies requiring information on claims processing can learn more at MADAP's pharmacy benefit manager website.
 

MADAP requires prior authorization for certain medications. Prescribing Providers can use the following form to request Prior Authorization for MADAP HCV PA Requirements

 

For more information on the MADAP program, please call 410-767-6535 or 1-800-205-6308 
between 8:30 AM and 4:30 PM (EST) Monday through Friday.


MADAP Client Services

Address:
1223 W. Pratt Street​
​Baltimore, MD 21223

Office Phone:
410 -767-6535

Fax:
410-333-2608

Email: 
Client.Services@maryland.gov

MADAP Hours of Operation:
Monday - Friday 8:30am- 4:30pm

Walk-In hours: 
Monday - Friday 8:30am- 4:00pm​