Administrative Care Coordination Unit (ACCU)

​The role of the Administrative Care Coordination Unit (ACCU) staff is to help Medicaid recipients understand their benefits and to access and appropriately use the health care services provided through their Managed Care Organization (MCO).

 

For more information, visit the Maryland Health Choice home page or view the ACCU brochure.

 

The Ombudsman investigates disputes referred by the Division of Compliant Resolution between recipients and MCO's.

 

For Assistance please call 410-758-0720 ext. 4481.