Administrative Care Coordination Unit (ACCU)

​The role of the Administrative Care Coordination Unit (ACCU) staff is to help Medicaid recipients understand their benefits and to access and appropriately use the health care services provided through their Managed Care Organization (MCO).


For more information on how ACCU can help, visit the Maryland Health Choice home page.


The Ombudsman investigates disputes referred by the Division of Complaint Resolution between recipients and MCO's.


For Assistance please call 410-758-0720​.