Please direct your questions to the OEOP Equal Access Compliance Unit staff:
Delinda Johnson | Delinda.Johnson@maryland.gov | (410) 767-5184
Tina Smith | Tina.Smith1@maryland.gov | (410) 767-6597
Language Assistance to Persons with Limited English Proficiency (LEP)
DHMH LLEPCs act as the liaison between the OEOP Equal Access Compliance Unit and their office/agency to address LEP concerns by assisting employees, clients, the general public who are limited English proficient, as well as other staff tasked with ensuring LEP individuals have equal access to services offered through DHMH and its programs.
The LLEPC also disseminates LEP information to the local entity staff and clientele, coordinates translation and interpretation services, where applicable, produces records and reports LEP data annually by July 30th, attends training, assists with training staff within their agency or office and forwards complaints of discrimination related to the delivery of services based on national origin or non-compliance of the LEP policy to the OEOP Equal Access Compliance Unit.
Materials to assist DHMH LEP Coordinators
DHMH LEP Coordinators Guide
DHMH LEP Annual Reporting Information and Forms
DHMH LEP Agency Self-Assessment and Language Assistance
DHMH Limited English Proficiency Services Tracker
DHMH. Bilingual Pay Request Form, 2016.docx
LanguageLine - Point To Your Language Poster.pdf
LanguageLine = Instructions for Calling Telephonic Interpreters. 2016.pdf
To obtain contractor rates for interpretation, translation and visual communication services, please contact the OEOP Equal Access Compliance Unit at (410) 767-6600. Rate sheets are internal confidential documents and are not to be shared with offices or agencies outside of DHMH.
DHMH Policies and Notices
201 W. Preston Street, Baltimore, MD 21201-2399
(410) 767-6500 or 1-877-463-3464