Values and Guiding Principles
INTEGRITY – The Board selected integrity as its over-arching value. It is defined
through the following guiding principles:
Treating all parties served in ways that will demonstrate that the Board of Pharmacy is
honest, impartial, professionally competent, consistent and ethical; that all of the
Board’s actions and judgments are legal and appropriately serves customers and
The Board respects and appropriately maintains the confidentiality of the individuals
and groups that it represents and regulates.
The Board offers accurate, timely and appropriate services to customers and
stakeholders by being responsive, accessible, respectful, attentive, consistent and
tactful in accordance with its unified vision.
The Board carries out disciplinary and licensing activities in an impartial,
comprehensive and appropriate manner.
The Board addresses issues in accordance with established written guidelines, polices,
Decisions are made after gathering and analyzing all pertinent information available
from all parties involved.