Complaint Process
The Board is required to investigate complaints against licensed Physical Therapists and Physical Therapist Assistants. The Board takes its role seriously and determines through deliberation the appropriate measures against all licensees determined to have violated the Maryland Physical Therapy Act. This law ensures fairness and upholds due process.
Be advised that the information the Board may provide to the public is governed by the Maryland Public Information Act, Maryland Code Ann., Gen. Provisions § 4-101 et seq. Importantly, pursuant to Md. Code Ann. § 4-333(a) & (b), information maintained in a licensing file is not subject to public inspection, except for certain enumerated items – specifically, the licensee’s name, business address, phone number, educational and occupational background, professional qualifications, and “any orders and findings that result from formal disciplinary actions.”
The Public Information Act does not allow the Board to disclose any informal, educational actions that may result from the Board’s investigation of a complaint.
Not sure if you should file a complaint? Download the How To File A Complaint reference guide for more information. (How to File A Complaint Spanish Version)
If you are ready to file a complaint, please complete our Complaint Form and submit it to the Board of Physical Therapy Examiners for review.
