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    Liberty Healthcare Corporation

    ​​Waivers & Policies​ > Compliance and Quality Improvement > Liberty Healthcare Corporation/QIO​​

    ​​​​ Cover image showing images of disabled individuals

    The Journey to Person-Centered Excellence

    road.png

    The Developmental Disabilities Administration (DDA) is leading the State of Maryland in the pursuit of Person-Centered Excellence Network Accreditation from The Council on Quality and Leadership (CQL). The goal of achieving CQL accreditation is to build continuous quality improvement processes within DDA to create a flexible, person-centered, family-oriented system of supports so people can have full lives


    Liberty Healthcare Organization logo, with subtitle "The Freedom to Succeed"


    chart.pngThe DDA contracted with Liberty Healthcare Corporation, a certified Quality Improvement Organization (QIO)-like Entity by the Centers for Medicare & Medicaid Services (CMS), to support the department through this journey. As a QIO, Liberty employs health quality experts and consumers that help to shape policy, practice, and quality improvement strategies. Liberty will support DDA's journey towards person-centered excellence by utilizing data to inform strategies that will improve…

    • system quality and participant outcomes through CQL Network Accreditation data collection
    • participant and family satisfaction with services through National Core Indicator surveys and
    • compliance with CMS Waiver Assurances.


    https://www.libertyhealthcare.com/



    Liberty will support the DDA by:

    list1.png Interviewing people receiving services and their families to ensure their voice is heard

    list2.pngDiscovering​ ways to improve services and supports and

    list3.png Providing recommendations to improve service delivery​



    Latest News on the Journey Towards Person-Centered Excellence

    Newsletters

    Resources

    Informational/topical videos

    Webinars/trainings

    Standard Operating ​​Procedures

    QIO Collaborative Workgroup