Coordination of Community Services

​​​​​​CCS & Providers​ > CCS

​​What is a CCS?

DDA's Coordination of Community Services (CCS) providers help individuals with intellectual or developmental disabilities and their families by connecting them to community resources, planning for the future, and accessing necessary services. In Maryland, CCS providers, also known as Targeted Case Management, ensure that individuals and families receive the needed support, training, and services for self-sufficiency, health, safety, and active community participation, while following federal and state guidelines.

What does a CCS do?

CCS providers assist individuals with intellectual/developmental disabilities and their families in learning and gaining access to resources in their community, planning for their future, and accessing needed services and supports.

The goal of the CCS program is to promote services that are planned and delivered in a manner that encourages self-sufficiency, health & safety, real community participation, and the individual’s desired quality of life by:
  • Ensuring the provision of Targeted Case Management (TCM) services
  • Ensuring the needs of individuals and families are met
  • Connecting individuals and families with resources
  • Implementing standardized competency based training
  • Enhancing services, processes, and policies

In Maryland, CCS providers fulfill the role of "Targeted Case Management."​ Medicaid Targeted Case Management (TCM) is a service that manages multiple resources for Medicaid members. It is designed to help persons with intellectual disabilities, brain injury, or developmental disabilities gain access to appropriate and necessary medical services and interrelated social and education services. To be a CCS provider in Maryland, a provider must meet training, staffing qualification, and other state and federal requirements for case management/care coordination services, and meet federal criteria for conflict-free case management.

Conta​​ct Info​rmation

Central Maryland Regional Office
CCS lead:  Nirvana Spriggs 

Eastern Shore Regional Office
CCS lead: Debbie Balea

Southern Maryland Regional Office
CCS lead: Carol Bowman
301- 523-5317

Western Maryland Regional Office
CCS lead: Marysa Whalen

Resources And Inform​ation

CCS and Provider Training

Comprehensive Assessment

Monitoring and Follow-Up

Individual Indic​​ator Rating Score/Matrix

Person ​Centered Plan

Health Risk Screening Tool (HRST)

DDA M​edicaid Waiver Programs

Office of Health C​are Quality (OHCQ)

Policy on Reportable ​Incidents and Investigations (PORII)

Request​​​ for Change in Services

Individuals receiving funding from the DDA can request a change (i.e. increase, decrease, addition or deletion) in services at any time as noted in DDA's Eligibility for and Access to Community Services for Individuals with Developmental Disabilities (COMAR D).

DDA Serv​​ices