HealthChoice Help for Members

Our HealthChoice Helpline phones are temporarily unavailable. Use the online form for help with a HealthChoice managed care health plan, provider, or service.

You will get an email confirming we have received your form. An agent will respond to you within 24 to 48 hours, Monday through Friday between 8:00 a.m. and 5:00 p.m. We will reply to you on a holiday or weekend within the next three business days.

Do not use this form for a medical emergency. For emergency care, go to your nearest hospital's emergency room (ER). If you think the problem is life-threatening, call 911.

Mobile Viewers Only: Go to the mobile help form now.

Related Contacts

HealthChoice Members

Maryland Health Connection: 855-642-8572

Check the status of your Medicaid application
Update your contact information
Enroll in a managed care organization
Change your managed care organization

Maryland Healthy Smiles Dental Program: 855-934-9812
Maryland Public Behavioral Health System: 800-888-1965
Suicide and Crisis Lifeline: Call or text 988
Department of Human Services : 800-332-6347
Medicare : 800-633-4227
Medicare Savings Program: 800-638-3403

Medicaid Providers

For help with HealthChoice managed care provider, billing, or coverage questions, email mdh.healthchoiceprovider@maryland.gov.

HealthChoice Help for Members

​Related Contacts

Related Contacts