Office of Enterprise Technology

About Us

The Office of Enterprise Technology (OET) helps MDH better leverage technology to achieve better healthcare outcomes. OET consists of the following divisions:
  • IT Delivery Services - IT shared services
  • Procurement, Finance & Human Resources
  • Enterprise Applications (Medicaid and Non-Medicaid Systems)
    • System Operations
    • System Development
  • Portfolio Management
  • Infrastructure - network, data center, cloud, and phone systems

Contact Us

MDH Office of Enterprise Technology Service Desk.

​ Phone: 410-767-6534


Telecommunication Requests​

To request the services below, please contact the OET Service Desk​.​

  • Service Request MACT (Move, Add, Change, Trouble) Form for Facilities​
  • Wireless Device Request form
  • Work Order/Trouble Request Form - BALTIMORE COMPLEX
  • State Telephone Directory Form​