In the provider managed model, support and care are overseen by licensed or certified provider agencies. These agencies are licensed or certified by the DDA. The provider managed model is one of two available service models at the DDA, with the other being the Self-Directed model. Most DDA participants are served through the traditional model, but a growing number of people have chosen the self-direction model in recent years. All participants in DDA services have the right to select the service model that is best for them.

In the provider managed model, the licensed or certified provider agency takes the lead in coordinating services for individuals. This includes organizing and delivering various types of support, such as residential care, day programs, and assistive services. The agency works closely with the person receiving services, their family, their Coordinator of Community Services, and the rest of a person's team to deliver a suite of services tailored to the person's unique needs. You can find provider agencies, as well as CCS agencies and more, in Maryland Provider Search​.​

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