Clinical Services, Adults and Older Adults

BHA’s Clinical Services, Adults and Older Adults division is responsible for developing and managing an integrated system of care for adults and older adults in alignment with MDH and BHA’s mission and goals. Functions include:
  • Developing policies and regulations related to clinical services for adults and older adults
  • Developing conditions of awards for local jurisdictions and monitoring service deliverables and network adequacy
  • Providing administrative oversight of clinical treatment, recovery supports, evidence-based practices and housing supports
  • Providing technical advice and guidance to the local jurisdictions
  • Designing and implementing state and federally funded services and specialized programs
  • Identifying gaps in services and best practices to enhance access and quality of care
  • Designing, developing and implementing specialized, culturally sensitive and responsive initiatives to address the needs of individuals who are deaf and hard of hearing and have a co-existing  mental illness, substance-related disorder, or both
  • Directing, administering and overseeing the statewide continuum of community-based outpatient behavioral health treatment services, including outpatient mental health centers, outpatient substance use treatment, withdrawal management, substance use intensive outpatient treatment, mental health and substance use partial hospitalization programs (PHP), group practices, private licensed practitioners, and residential substance use treatment
  • ​Designing, planning, directing, implementing and evaluating care management services, recovery supports, and community resources
  • Administers the Maryland Certification of Recovery Residences (MCORR) new application and renewal process.
Director Marian V. Bland, LCSW-C 
410-402-8353 (main)
Assistant Director Steven Reeder 

Senior Clinical Manager Rhonda Callum, 
 (410) 402 – 8353 (main)
The division of Clinical Services, Adults and Older Adults includes the following:

​Office o​f Treatment Services​

This office provides oversight of behavioral health treatment, state care coordination, targeted case management, behavioral health homes, behavioral health services to individuals who are deaf and hard of hearing, and the State Opioid Response (SOR) federal grant. This office also monitors community-based grant funded services and provides technical assistance to local jurisdictions and constituents.  
Director Kimberly Qualls, LCPC

Offic​e of Crisis and Criminal Justice Services 

This office provides oversight of crisis services, including crisis intervention teams (CIT), mobile  crisis, mental health residential crisis, SOR residential crisis for individuals with opioid use disorders, SB 967 (2017) Heroin and Opioid Prevention Effort (HOPE) Act, behavioral health crisis treatment centers, crisis stabilization, Safe Stations, HB 1092 (2018) Behavioral Health Crisis Response Grant Program; urgent care in outpatient mental health centers, and mental health respite. This office also oversees disaster preparedness and emergency management; jail-based, trauma-informed care; and criminal justice services, including Maryland Community Criminal Justice Treatment Program (MCCJTP), Trauma, Addiction, Mental Health and Recovery (TAMAR), Substance Abuse Treatment Outcomes Partnership (STOP), medication assisted treatment (MAT) in jails and detention centers, Drug Court, and DataLink.
Director Darren McGregor, MHS, MS, LCMFT

Program Administrator Sharon Lipford


Office of Gender-Specific Services

This office provides oversight of gender-specific services and provides technical advice and guidance. This includes oversight of residential treatment and transitional services for pregnant women and women with children, Pregnant Women and Women with Children Medication Assisted Treatment Prescription Drug Opioid Addiction (PDOA) federal grant, Sobriety Treatment and Recovery Teams (START), childcare during withdrawal management initiative, recovery support specialist in pregnancy/postpartum project, recovery housing for women and women with children, and several legislatively mandated initiatives: SB 512 (1997) Substance Exposed Newborns, HB 7 (2000) Integration of Child Welfare and Substance Use Treatment Services Act, and HB 1160 (2000) the Welfare Innovation Act of 2000 (Temporary Cash Assistance).
Director Suzette Tucker

Office of Older Adults and Long-term Services and Supports 

This office provides oversight of home and community-based waiver services for individuals with brain injury, traumatic brain injury (TBI) state partnership federal grant, the Maryland Brain Injury Trust Fund, Maryland Statewide TBI Advisory Board, the Pre-Admission Screening and Resident Review (PASRR), older adult behavioral health regional resources, specialized behavioral health services for older adults with behavioral health and other comorbid somatic or disabling conditions, and the older adult behavioral health PASRR specialist project (Money Follows the Person).
Director Stefani O'Dea

Office of Evidence-Based Practices, Housing and Recovery Supports 

This office provides oversight of evidenced-based practices, housing and homeless initiatives, and recovery supports. This includes the BHA Continuum of Care Housing programs, Projects for Assistance in Transition from Homelesness (PATH), residential rehabilitation programs (RRP), psychiatric rehabilitation programs (PRP), the DLA-20 assessment and Data Mart, housing first pilot, Maryland's SSI/SSDI, Outreach, Access and Recovery (SOAR) Initiative, state hospital benefits project, homeless identification project, Maryland RecoveryNet (MDRN), Maryland Certification of Recovery Residences (MCORR), Maryland Partnership for Affordable Housing (MPAH), Permanent Supportive Housing (PSH), Assertive Community Treatment (ACT), Supported Employment (SE), Family Psychoeducation (FPE), Person-Centered Care Planning (PCCP) and Critical Time Intervention (CTI).
Director Mona Figueroa