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Course Descriptions

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​Classes for Everyone

Customer Service: A New Way of Thinking​​​
Unlocking the Power of Your Soft Skills
Strategies for Overcoming Distraction-David Rock
Thinking About Management?​
Thriving in Diverse Environments​

Classes for Managers

PEP for Supervisors - Writing Essential Job Functions & Performance Standards
Communication Skills & Positive Attitude
Lead & Develop Your Staff
​Your Management Role

Register on the HUB​

*If you require reasonable accommodations to attend any of our programs, please contact the Training Services Division at
 
410-767-1605​
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Maryland Department of Health
201 W. Preston Street, Baltimore, MD 21201
(410)767-6500 or 1-877-463-3464
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