Complaint Procedures

The Board’s procedures for handling complaints are governed by its statute, regulations on hearing procedures, and other applicable Maryland laws such as the Administrative Procedures Act and the Public Information Act. As we often receive inquiries concerning these procedures, the following summary explains the Board’s Procedures for handling complaints.

Section 11-313 of the Optometry Act lists the violations with which an optometrist may be charged, and indicates that such a violation may result in the denial of a license, the issuance of a formal reprimand, or the suspension or revocation of a license.