Waivers & Policies > Compliance and Quality Improvement > Liberty Healthcare Corporation/QIO
The Journey to Person-Centered Excellence
The Developmental Disabilities Administration (DDA) is leading the State of Maryland in the pursuit of Person-Centered Excellence Network Accreditation from The Council on Quality and Leadership (CQL). The goal of achieving CQL accreditation is to build continuous quality improvement processes within DDA to create a
flexible,
person-centered,
family-oriented system of supports so people can have full lives.
The DDA contracted with Liberty Healthcare Corporation, a certified Quality Improvement Organization (QIO)-like Entity by the Centers for Medicare & Medicaid Services (CMS), to support the department through this journey. As a QIO, Liberty employs health quality experts and consumers that help to shape policy, practice, and quality improvement strategies. Liberty will support DDA's journey towards person-centered excellence by utilizing data to inform strategies that will improve…
- system quality and participant outcomes through CQL Network Accreditation data collection
- participant and family satisfaction with services through National Core Indicator surveys and
- compliance with CMS Waiver Assurances.
https://www.libertyhealthcare.com/
Liberty will support the DDA by:
Interviewing people receiving services and their families
to ensure their voice is heard
Discovering ways to improve services and supports and
Providing recommendations to improve
service delivery
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