As an educational team we believe that continuous improvement is
essential and that our customers are the focus of everything we do.
The Department of Learning Resources will continuously improve
educational resources for our patients, staff, students and the local
professional community. This learning environment will promote quality
and excellence in our healthcare organization by the use of the
To help create and maintain a learning organization by providing
educational experiences in professional and personal mastery; teamwork;
and systems thinking.
We Continuously Improve Our Learning Environment
Continuing Education programs that provide quantitative and
qualitative information beyond the staff member's basic professional
standards, including CME's for physicians, and CEU's for psychologists.
All professional disciplines receive continuing education programming
including clinical, administrative and support staff. Offerings are made
on an interdisciplinary basis when feasible.
In-service activities provide basic information on specific
topics responsive to the professional competency needs of line service
staff, medical staff, administration, support staff and from improvement
In-service education is provided for professional,
paraprofessionals and administrative and support personnel. In-service
provide the nurse, physician, social worker, rehabilitation therapist,
psychologist, administrator and other staff with information on
policies, procedures and products. It also provides an opportunity for
review and/or supervised practice of essential skills and techniques.
Attendance at Mandatory In-Service programs is monitored and quarterly
computerized reports are distributed to management staff.
General Orientation Programs are designed to meet the needs of
all employees including clinical, professional, paraprofessional,
administrative and support personnel. Programs are designed to reduce
costly employee turnovers, and to promote safety. Programs are mandated
by the State of Maryland, The Joint Commission and Centers for Medicare & Medicaid Services. Orientation programs
include General New Employee Orientation; Professional Student Core
Curriculum Orientation; RN-LPN Orientation; Orientation to Addicted
Patients; Orientation to Total Quality Management; and DCA Orientation. In addition orientation is provided to nursing
students affiliating at Spring Grove.
Career Development is enhanced through the use of Release Time, and Work/Study Programs. Community educational resources are made available to
employees as appropriate to their academic attainment.
Tuition Reimbursement is available for staff taking credit
courses directly related to current patient services and
The Department of Learning Resources, through the
Interdisciplinary Student Training Advisory Group, coordinates Center
activities involving students in professional training at Spring Grove
The Students in Professional Training Program provides
administrative coordination, student orientation, and grievance and
disciplinary mechanisms for all students placed at Spring Grove Hospital
Center. Learning opportunities for students include administrative,
clinical and research placements for undergraduate and graduate
students. To facilitate administrative consistency and quality among
students programs, an interdisciplinary group of training program
managers, the Interdisciplinary Student Training Advisory Group, a
subcommittee of the Medical Staff's CME Committee, meets quarterly.
Department of Learning Resources offers re-entry skill classes to
the Centers patients. Courses are taught by instructors from the
Community College of Baltimore County.
Classes are held both centrally and unit based. Included are classes on
Stress Management; Decision Making; Community Living Skills; and
Substance Abuse Education.
The Chemical Dependency Consultative and Training Services
Program is designed to assist designated Addiction Therapists in
developing and maintaining competency in treating the dually diagnosed
patient. This is achieved through periodic continuing education in the
area of chemical dependency and through regular group meetings with
Addictions Therapists to provide consultative expertise on patient care
issues. Addiction Education classes are held on the admission wards for
patients by the DLR. Coordinator of Special Programs; Addictions.
There are both patient and staff libraries located on the
hospital grounds. Both libraries will share an online catalog that can
be accessed from any location within the hospital that is equipped with a
LAN connection. Both libraries have computer workstations and
printers. All libraries provide interlibrary loans; Literature Searches;
and Telephone Reference Services. Professional library memberships
include the interlibrary loan network via Pratt Library for the United
States. Membership also includes the Maryland Association of Health
Sciences Librarian and the Mid-Atlantic Health Science Librarian
The Department of Learning Resources performance improvement plan
is designed to monitor coordinate and evaluate the delivery of
educational services to patients, staff, students and the local
professional community. The performance improvement process will promote
quality and excellence in our health care organization by the use of
For Information on Learning Resources
Please call 410 - 402 -7040
All classes are held in the Tuerk Building unless otherwise noted.
Call 7832 to register for classes.
Classes listed with a phone number please call that number to register for the class.
201 W. Preston Street, Baltimore, MD 21201-2399
(410) 767-6500 or 1-877-463-3464