Maryland Crisis Hotline Operations Workgroup

​This Workgroup was created to develop recommendations regarding the purpose of the crisis hotline, what services it should provide, how it should be structured, and how it should function.  These recommendations will be put forward to the Deputy Secretary of BHA and used to inform decisions regarding BHA’s crisis hotline. Workgroup members were selected based on their representation of key stakeholder groups and partner agencies. ​

Maryland Crisis Hotline Workgroup Final Report and Recommendations ​

Workgroup Materials









Workgroup Minutes​




For further information, please contact Laura Burns-Heffner at laura.burns-heffner@maryland.gov​